Thanks guys - that's exactly the task I have (already) been nominated (by the mother-in-law) to carry out as my "Christmas Task" .There's a fair number of Dyson fans on this board. Seems that these products have a similar heritage - good design, good service support.

Seriously - my wife has been bullying me to replace the (perfectly functional) VAX 2000 we've had for the last 8 years. Dammit, it's not even reached it's guaranteed first service yet, why should I change yet?