I've been in customer service for over 12 years and have run worldwide customer support organizations for two different enterprise software companies. I can say, without equivocation, that David's support is the best I've experienced.
Although I'm sure it was childsplay for him, I still tell the story of how my new empeg display didn't work and this little company (ok, one support guy) in England turned it around in a WEEK - including shipping time both ways.
We'll miss you David. Good luck in your endeavors.
Between Rob and the board, you leave us in good hands.
-Joe
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