Quote:
I'm trying to install "Easy Media Creator' for a Freecom external USB DVD writer, it gets most of the way through and then comes up with this message:

Error 1402
Could not open key: UNKNOWN\RICHTEXT.Richtext Ctrl.1\CLSID
Verify that you have sufficient access to that key, or contact your support personnel.

I've emailed Freecom, but I'd like to get the thing going, anybody know what to do?

First, do you have Administrator rights on that PC?
Second, install Nero instead