Regarding confirmations from Empeg:
Usually, you get an automated order confirmation from the web page. I'm not sure if you will get a shipment confirmation right away or not, as those are manual. Some folks have reported receiving their players before seeing a shipment confirmation.
Regarding tags:
Make sure to resolve differences between V1 and V2 tags using the latest version of MP3 Tag studio or a similar product. Check out the FAQ entries here on the BBS on the subject of tags.
Enjoy your new toy, and welcome to the BBS!
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Tony Fabris