Personally, I think it's bad business practice to not refund someone's money after a few days for a service like this, but at the same time, it's not their fault that Tony didn't research their services properly. It clearly states two clicks off of their home page:

Quote:
To use PHP, you need to first have a CGI account set up. You can not use .php pages on your normal web server.

It also clearly lists the two pieces of photo gallery software they support, one click off of their home page, neither of which are Gallery.

So unless they communicated something to you on a personal level that was a lie, suck it up, pay the money, and learn to do your research better next time.