Not the weirdest thing I've asked here, but still a little odd. Sorry

How long does your washer and dryer (if you have them) take to complete one load? I ask because now that my mother has moved into her new place, she's finally gotten around to trying the washer/dryer combo out (a nice set of Bosch Nexxt models).
But there's a problem. On the permanent press setting, it took about 90 minutes just to
wash her clothes. Usually at my place it takes about 90 minutes to
dry, and maybe 30-45 minutes to wash. She tried the normal "whites" setting, and that still took about 70 minutes.
I haven't had any luck on the net finding out if this is normal. I found one commenter marveling about how you could get one load of laundry through the two machines in
just under 200 minutes!! Uh, that's over three hours for one load! That can't be right.
Any ideas? What are normal times in your homes?