Thanks Tony,
I messed with the Balance and fader controls a lot yesterday but still no go.

When you mentioned the piece of crud, I was really hoping to find a big piece of stryofoam of paper or something there but it looks good.

I think I've read most all of the FAQ pages. (NIce job on those by the way--probably the best FAQ of any product I've ever seen!;-)
I have the un-bent sled feature but I thought since it worked with one 20GB it should work with my 30GB. And all the other connections work.

Anyway, I'll check that tomorrow and if I don't get sound, then I'll give them an e-mail and/or call.

JP