Whether or not there is a customs issue, there was definitely an addressing problem - which we fixed. At the time FedEx were not aware of a customs problems, or of the customs procedure of which you were informed (having to travel across the country to sign paperwork!); but that doesn't mean it ain't so.

As you say, we'll probably find out more on Monday. With hindsight you may have found it easier to ship the player to Canada (max two days) and have it forwarded to you through an armed forces consignment. I would guess that the army don't get these problems with customs :-)

Rob