Originally Posted By: tman

I've been to the London passport office and found it was fine. Book an appointment over the phone the day before. Turn up in the morning. Wait for my number. Give them the documents and form I filled in at home. Went to work. Came back at the end of the day to pick up my new passport.


You must have been lucky, we had an appointment too they kept us waiting hours and hours to see them, in the end we say a few different people. We then had to wait in line for an hour to collect the new passport at the end of the day. Maybe they have changed things now, I think it was about 7 years ago now.

Cheers

Cris.