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#269129 - 08/11/2005 23:48 Customer care - new definition- Eutronix
guillotine
new poster

Registered: 02/04/2004
Posts: 23
Hi all,
Been in business for years, dealt with some good and some bad people - but would just like to say Eutronix have just made my year if not my career list of 'Best Supplier' for nothing other than a $5(yes five dollars) refund.

Ordered some stuff online, paid the bill and shipping (thought the shipping was good value), forgot about it.

Just got an email saying a $5 refund was on its way because shipping wasn't as much as quoted!

Hell, my company makes some of its profit from packing and postage (as to most of the people we deal with) and to have somebody refund us with shipping excess is amazing!

Must rethink our business stategy and invite Tiny Tim to Xmas lunch.

Wow, Stuart at Eutronix - you are a Star - you deserve a plug.






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#269130 - 09/11/2005 00:40 Re: Customer care - new definition- Eutronix [Re: guillotine]
maczrool
pooh-bah

Registered: 13/01/2002
Posts: 1649
Loc: Louisiana, USA
Thank you for that. It made my evening!

Stu
_________________________
If you want it to break, buy Sony!

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#269131 - 10/11/2005 02:06 Re: Customer care - new definition- Eutronix [Re: guillotine]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Quote:
Wow, Stuart at Eutronix - you are a Star - you deserve a plug.

Like one of these or these?


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#269132 - 10/11/2005 03:45 Re: Customer care - new definition- Eutronix [Re: canuckInOR]
RobotCaleb
pooh-bah

Registered: 15/01/2002
Posts: 1866
Loc: Austin

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#269133 - 10/11/2005 09:09 Re: Customer care - new definition- Eutronix [Re: RobotCaleb]
sein
old hand

Registered: 07/01/2005
Posts: 893
Loc: Sector ZZ9pZa
I knew someone was going to post something like that.

Seriously though.... WTF!
_________________________
Hussein

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#269134 - 10/11/2005 15:15 Re: Customer care - new definition- Eutronix [Re: RobotCaleb]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
OMG- that is just so wrong on so many levels.

/ordered three for x-mas gifts
//just joking
///too much fark lately
_________________________
10101311 (20GB- backup empeg)
10101466 (2x60GB, Eutronix/GreenLights Blue) (Stolen!)

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#269135 - 11/11/2005 00:48 Re: Customer care - new definition- Eutronix [Re: RobotCaleb]
jpt
new poster

Registered: 10/11/2005
Posts: 35
I got one of those for my (catholic, extremely homophobic) roommate for his birthday one year. The look on his face was worth the price.
_________________________
MkIIa #40104178, 22GB

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#269136 - 11/11/2005 02:13 Re: Customer care - new definition- Eutronix [Re: RobotCaleb]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
I was trying to keep mine a little more work-safe, but (no pun intended) whatever floats yer boat, man.

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