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#293748 - 13/02/2007 19:50 Dead drive options?
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Shortly before the move to Portland, my server crashed hard. I lost the drive with all the user accounts on it. It doesn't spin up at all, nor does it feel like it's even attempting to. The couple of machines I've tried it in have refused to boot further than the point where they attempt to recognize drives. Other drives spin up and are recognized using the same power and IDE cables, so I have a feeling that it's the circuit board on the drive that got toasted.

Of course, while some of the data was backed up, not everything that I want was. Oops.

So two questions:

1) Anyone have a spare Western Digital WD200 drive (or just the circuit board from one) kicking around that they could send my way? I'd like to see if swapping the controller boards will revive the drive.

Failing that:

2) Anyone have any recommendations for a data recovery service that isn't going to cost an arm and a leg?

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#293749 - 13/02/2007 20:07 Re: Dead drive options? [Re: canuckInOR]
AndrewT
old hand

Registered: 16/02/2002
Posts: 867
Loc: Oxford, UK
There's a very good selection of cheap WD200s on eBay.com

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#293750 - 14/02/2007 01:07 Re: Dead drive options? [Re: canuckInOR]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Apparently this place is pretty cheap. First he just uses GetDataBack, but if the drive doesn't spin up he tries replacing the circuit board, and failing that I believe they'll do the whole clean room thing. But I think it's cheaper than most at each stage.
_________________________
Matt

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#293751 - 14/02/2007 19:37 Re: Dead drive options? [Re: AndrewT]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Looks like I'll be hitting ebay, then. I just figured I'd see if anyone here had something, first. It's the Empeg BBS, how could I miss?

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#293752 - 14/02/2007 19:38 Re: Dead drive options? [Re: Dignan]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Thanks for the suggestion. If I can't get the controller board swap to work, I'll give him a try.

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#293753 - 15/02/2007 15:20 Re: Dead drive options? [Re: canuckInOR]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
Are you in a rush?

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#293754 - 16/02/2007 17:19 Re: Dead drive options? [Re: Phoenix42]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Not particularly. The drive died back in early December, while I was in the middle of getting ready to move to Portland.

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#293755 - 17/02/2007 14:44 Re: Dead drive options? [Re: canuckInOR]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
PM me your address and I'll send you a WD200 via UPS.
I don't recall the condition of this drive, but it was pulled from a GX110 or similar and has been gathering dust for some time.

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#293756 - 17/02/2007 20:33 Re: Dead drive options? [Re: canuckInOR]
RobotCaleb
pooh-bah

Registered: 15/01/2002
Posts: 1866
Loc: Austin
Quote:
1) Anyone have a spare Western Digital WD200 drive (or just the circuit board from one) kicking around that they could send my way? I'd like to see if swapping the controller boards will revive the drive.


http://youtube.com/watch?v=Tg0Uli2_rwI

2:37 - about 4:40 in this video explains the board requirements. He later gives a timespan of ~2 weeks that you should look for in date of manufacture. ie. You should match the manufacture date of the new one to within two weeks of the old one.

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#293757 - 19/02/2007 01:24 Re: Dead drive options? [Re: RobotCaleb]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Wow, very informative video.
_________________________
Tony Fabris

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#293758 - 19/02/2007 04:24 Re: Dead drive options? [Re: tfabris]
RobotCaleb
pooh-bah

Registered: 15/01/2002
Posts: 1866
Loc: Austin
Yeah, the whole series is great. "series"

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#293759 - 19/02/2007 05:48 Re: Dead drive options? [Re: RobotCaleb]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
I can only echo Tony's sentiment. Highly informative... thanks for the link!

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#293760 - 21/02/2007 22:33 Re: Dead drive options? [Re: AndrewT]
AndrewT
old hand

Registered: 16/02/2002
Posts: 867
Loc: Oxford, UK
I've just been reading an article written by some Google engineers about drive failures. They use ordinary drives in their systems, exactly like the ones we use in our ordinary PCs.

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#293761 - 21/02/2007 23:20 Re: Dead drive options? [Re: AndrewT]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14493
Loc: Canada
Quote:
I've just been reading an article written by some Google engineers about drive failures. They use ordinary drives in their systems, exactly like the ones we use in our ordinary PCs.


And every bit as reliable as those expensive models that corporate data centers shell out for, too.

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#293762 - 22/02/2007 01:16 Re: Dead drive options? [Re: AndrewT]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Quote:
I've just been reading an article written by some Google engineers about drive failures. They use ordinary drives in their systems, exactly like the ones we use in our ordinary PCs.

I really wish there were some way to find out which models lasted the longest. I understand why they wouldn't do that, though. Imagine an endorsement from Google for your hard disk line!
_________________________
Matt

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#293763 - 23/02/2007 17:10 Re: Dead drive options? [Re: Dignan]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Nothing in the paper said anything about postmortems. So there was nothing about why the drives died.
_________________________
Glenn

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#293764 - 23/02/2007 18:57 Re: Dead drive options? [Re: gbeer]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Quote:
Nothing in the paper said anything about postmortems. So there was nothing about why the drives died.

Odd, the Engadget article I read about this said that they did say why the drives died. They said it had less to do with heat and stress than might be expected, and more to do with manufacturer and model. Maybe they just didn't understand the paper. I didn't bother reading it myself. I started falling asleep after the first paragraph.


Edited by Dignan (23/02/2007 18:58)
_________________________
Matt

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#293765 - 26/02/2007 00:01 Re: Dead drive options? [Re: Dignan]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Well I suppose simply saying the drive had read or write errors is one way of saying how the drives died. I was thinking more, of some description of the root mechanical failure. (coatings, contaminants, parts out of tolerance...)

But, I'd expect that only the maker would be equipped to diagnose that kind of thing.
_________________________
Glenn

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#293766 - 01/03/2007 17:58 Re: Dead drive options? [Re: Phoenix42]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Well, I tried swapping boards from the WD200 you sent (thank you!). It didn't fit (phooey!). Following advice of the video linked above (thank you!), I found a drive on ebay with a manufacture date about two weeks off mine. If that doesn't work, I'll keep hitting ebay, waiting for a drive that has a closer date.

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#293767 - 02/03/2007 01:39 Re: Dead drive options? [Re: canuckInOR]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
Maybe you can at least make a clock out of it.

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#293768 - 02/03/2007 03:48 Re: Dead drive options? [Re: Phoenix42]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
More than likely, I'll end up putting it (and the other drives I end up getting while trying to fix this) up on eBay...

I suppose I could always use them to build a RAID, so that I don't have to worry about backups in the future.

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