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Repairs: Repairs

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#299526 - 19/06/2007 04:27 hard drive not found contact support
m.gallimore
new poster

Registered: 19/06/2007
Posts: 6
Are there any other repair options other than Eutronics??? Their turnaround time right now is about 30 days. I need my music.. the long weekend is coming. I reside in Vancouver , British Columbia. Thanks , Mike

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#299527 - 19/06/2007 09:53 Re: hard drive not found contact support [Re: m.gallimore]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14493
Loc: Canada
Quote:
Are there any other repair options other than Eutronics??? Their turnaround time right now is about 30 days. I need my music.. the long weekend is coming. I reside in Vancouver , British Columbia. Thanks , Mike


Post a boot log here, captured from the serial port. Since you're in Canada, you can send me your player, depending upon the boot log contents. I'm in Ottawa.

Cheers

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#299528 - 20/06/2007 12:02 Re: hard drive not found contact support [Re: mlord]
m.gallimore
new poster

Registered: 19/06/2007
Posts: 6
My technical /computer skills are sadly lacking.I do not have a serial connector nor do I know how to capture the boot log if I did.From what I have gathered it could be the cable , worn out hard drives or bad solder joints.I really appreciate your offer and if you could contact me with more info, sending it to you is probably a better option. Thanks [email protected]

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#299529 - 20/06/2007 12:17 Re: hard drive not found contact support [Re: m.gallimore]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14493
Loc: Canada
email sent.

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