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#325447 - 25/08/2009 13:08 The secret of tech support
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
The members of this board (including myself) often complain about supporting friends and family. I thought you'd all appreciate this chart.

It's a good joke, but also pretty accurate smile



Attachments
tech_support_cheat_sheet.png


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Matt

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#325448 - 25/08/2009 13:43 Re: The secret of tech support [Re: Dignan]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
Haha! Very nice!

Except for the part where the person you're leading doesn't know how to 'google' or what to do with the results.
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#325449 - 25/08/2009 14:03 Re: The secret of tech support [Re: Robotic]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
It also assumes they can read flow charts...
http://xkcd.com/518/

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#325463 - 25/08/2009 17:47 Re: The secret of tech support [Re: Phoenix42]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Originally Posted By: Phoenix42
It also assumes they can read flow charts...
http://xkcd.com/518/

Hahahaha! I have got to add xkcd to my webcomics bookmark folder...
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#325465 - 25/08/2009 17:51 Re: The secret of tech support [Re: Dignan]
drakino
carpal tunnel

Registered: 08/06/1999
Posts: 7868
Just remember, there is a secret in every XCKD comic...

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#325474 - 25/08/2009 20:06 Re: The secret of tech support [Re: Dignan]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Probably you've all got this pinned to the wall by your computer already, but it is my all time favorite Dilbert strip.

tanstaafl.


Attachments
Dilbert Shut Up.jpg


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#325500 - 26/08/2009 03:20 Re: The secret of tech support [Re: tanstaafl.]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Haha, yeah, I've seen that on several help desk technicians' cubicles smile
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