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#349848 - 17/01/2012 17:06 hard drive failure
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
I have a friend who dropped her laptop, and the hard drive no longer boots and is throwing tons of errors but not 100% errors. Naturally, she has a lot of pictures on it she has nowhere else. The drive isn't recognized in windows as a secondary drive, either.

I looked at it with my spinrite and it found a ton of errors near the beginning of the drive (part of a dell diag partition, I think). I didn't let it go to the end, though - I needed the machine for other work and it was projecting 400+ hours.

I think I want to clone it (errors and all) first, then have a second go at it with spinrite or something else. If the FAT is completely hosed on the primary partition but the files still exist, is there any reasonable way of finding the pictures?

I have an HP workstation I can hook it to, and a spare drive of appropriate size for cloning. I'm thinking some sort of bootable CD with the utility would be appropriate. A friend pointed me towards clonezilla. Are there any other reliable, reasonably user friendly (or very well documented) free tools I should look at? Or any other guidance?

Many thanks!

-jk


Edited by jmwking (17/01/2012 17:09)

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#349849 - 17/01/2012 19:19 Re: hard drive failure [Re: jmwking]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12345
Loc: Sterling, VA
The best software I've found for this purpose is still GetDataBack. It's not free but i may be able to talk to you in PM smile

I would do more, but I'm on my phone right now...
_________________________
Matt

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#349850 - 17/01/2012 20:20 Re: hard drive failure [Re: Dignan]
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
Originally Posted By: Dignan
The best software I've found for this purpose is still GetDataBack. It's not free but i may be able to talk to you in PM smile

I would do more, but I'm on my phone right now...


Thanks. I'll take a look at it.

-jk

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#349852 - 17/01/2012 22:47 Re: hard drive failure [Re: jmwking]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
Originally Posted By: jmwking
Are there any other reliable, reasonably user friendly (or very well documented) free tools I should look at?
The free data recovery tool recuva saved my bacon one time, but I don't know that it is meant to work with physically damaged hard drives. I think it is more for recovering deleted data from healthy drives. But, you might give it a try.

tanstaafl.
_________________________
"There Ain't No Such Thing As A Free Lunch"

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#349853 - 18/01/2012 00:17 Re: hard drive failure [Re: jmwking]
drakino
carpal tunnel

Registered: 08/06/1999
Posts: 7868
Does the drive make any noises to indicate damage, such as the motor struggling, or clicks when the heads try to seek? If not, the damage may just have been the heads impacting the platters and only ruining the spots right under the heads. In that case, recovery may be possible with tools.

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#349859 - 18/01/2012 03:40 Re: hard drive failure [Re: tanstaafl.]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12345
Loc: Sterling, VA
Originally Posted By: tanstaafl.
Originally Posted By: jmwking
Are there any other reliable, reasonably user friendly (or very well documented) free tools I should look at?
The free data recovery tool recuva saved my bacon one time, but I don't know that it is meant to work with physically damaged hard drives. I think it is more for recovering deleted data from healthy drives. But, you might give it a try.

Recuva is great for accidentally deleted files, but unfortunately I haven't seen it do much of anything else.
_________________________
Matt

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#349865 - 18/01/2012 15:48 Re: hard drive failure [Re: drakino]
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
Originally Posted By: drakino
Does the drive make any noises to indicate damage, such as the motor struggling, or clicks when the heads try to seek? If not, the damage may just have been the heads impacting the platters and only ruining the spots right under the heads. In that case, recovery may be possible with tools.


No odd noises - no clicks or clatters. I think I'm OK there.

thanks,

-jk

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#349880 - 19/01/2012 10:15 Re: hard drive failure [Re: jmwking]
sein
old hand

Registered: 07/01/2005
Posts: 893
Loc: Sector ZZ9pZa
In terms of software, in my list would be ZAR, GetDataBack, SpinRite, R-Studio, and Trinity Rescue Kit. Good luck.
_________________________
Hussein

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#349881 - 19/01/2012 10:36 Re: hard drive failure [Re: sein]
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
Originally Posted By: sein
In terms of software, in my list would be ZAR, GetDataBack, SpinRite, R-Studio, and Trinity Rescue Kit. Good luck.


Thanks. Spinrite has been one of my favorites for years, but beyond that, I'm at a loss.

-jk

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#349882 - 19/01/2012 11:44 Re: hard drive failure [Re: jmwking]
pca
old hand

Registered: 20/07/1999
Posts: 1102
Loc: UK
By the sound of it your friends drive has probably been knocked out of calibration by the physical impact. If it doesn't have major damage to the platter surfaces, a recovery utility may well be able to restore the data, eventually.

GetDataBack works amazingly well, but on a drive with lots of errors is SLOW. I ran it on a drive from a friend a few months ago, a very old Maxtor 40GB IDE one, which was full of bad sectors, and it took it three and a half days to simply map the bad bits. Then another 4 days to retrieve everything it could.

It probably cost more in electricity to do the work than the drive was worth wink But seeing as it was the only copy of a charities entire financial records and other documentation, it was worth the effort. It got pretty much everything back.

Why is it that the people with the most important data never seem to have even heard of the idea of backups...

pca
_________________________
Experience is what you get just after it would have helped...

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#349903 - 21/01/2012 13:10 Re: hard drive failure [Re: pca]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
I used R-Studio to recover data successfully a few years back, but it also was very slow.
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~ John

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#349930 - 23/01/2012 04:27 Re: hard drive failure [Re: JBjorgen]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
Another vote for R-Studio here.

I think they will all be pretty slow but in this sort of situation what other choice do you even have?
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#349936 - 23/01/2012 17:31 Re: hard drive failure [Re: Shonky]
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
Slow certainly beats nothing...

thanks everyone!

-jk

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#349943 - 23/01/2012 22:17 Re: hard drive failure [Re: jmwking]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12345
Loc: Sterling, VA
I'm wondering where the open source file recovery software is. It seems like these all follow the model of "we'll show you what files we can recover for free, but we'll charge you to actually get them." R-Studio at least lets you recover files up to 64KB, which should get back most people's Word documents but none of their photos.

Let us know how the recovery goes, though. I'm pulling for GetDataBack here. It's helped me out several times already and seems to really come through...
_________________________
Matt

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#349944 - 24/01/2012 00:06 Re: hard drive failure [Re: Dignan]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
They exist. Here is a decent article.
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Bitt Faulk

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