Thanks , I keep hearing this but I tend to get impatient when I've been charged for something I don't have in my formerly nicotene stain hands. My main pet peeve is companies that don't let you know what they are doing leaving you in the dark and having to get answers via the BBS. Some companies are good at this and no one gets upset. Whereas SB is telling me nothing at all not even acknowledging the fact there is a missing item.
I don't mean to seem ungrateful to the people here, especially you I'm merely venting, & don't mean to go out on a rant