In reply to:

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A good troubleshooting photo for the FAQ would be highly appreciated

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Paul, sorry for the problems you are having. I hope it really is just a solder joint that needs a little heat.

I repaired just such a fault not 3 weeks ago on a player that crossed our path. It really is easy to fix. I wish I had taken a photo of the before and after. Oh well.

Let me know if you need any assistance with the fix.

Stu