That is almost exactly what the one I fixed looked like (even the same pins.) I was able to fix it with a cheap radio shack soldering iron, but I wouldn't recommend it. Just use a flat toothpick to put a little flux on the joint. Then get a little solder on the tip of your iron and quickly touch it to the joint. I'd send it back to support though if I had to do it again...don't want to ruin my empeg...