Even better: with a one year commitment, they're only charging me $199 to swap out my dead HD-Tivo for a refurbished one. I don't know if this deal is available to new subscribers, but anybody thinking about going HD should investigate. Grumble: I'm talking to my third tech support drone and they're about to ship me off to a fourth drone, since drone number three isn't authorized to do the transaction.

EDIT: Drone number five says that, since it's less than a year old, it's going to be replaced with a refurb free under the original warranty! Wild, huh?