This tuner business is crazy... I thought I got a deal when I bought one for 200 bucks from another guy online "new in box", it was new in box... Unfortunately it was faulty "new in box" so it's in the UK now... tech support says well... it's faulty... and the one we had set aside as replacement is faulty too... suckage.. Hugo's outta the country but I'm told he'll look at it when he gets back... I hope he can fix it!!!